Frequently Asked Questions
Do you have a question? Maybe I already have the answer!
Some questions that I get asked on a regular basis.
How much will a new website cost?
Every website I create is 100% bespoke and customised to your requirements. I do not use off the shelf templates. Because of this, it's difficult to put an exact price on the cost of a website, however you can expect a starting point for a basic responsive website to be around £900. For more information you can contact me and I can create a custom, no obligation proposal for you.
How long will it take to create my new website?
Again, as each website is unique it's difficult to give a definitive answer. When I put together your customised proposal document I will give you a timescale based on what you have said you want from the project. Typically, a basic site will take 1-2 weeks, however a more complex size might take up to 3 months.
Can I update my website myself?
Absolutely. If you ask me to include my XYLO Content Management system you are free to login and make changes as and when you need to. My CMS was built with the help of website owners, so it's super easy to use. If you decide not to add the content management system to your order you will need to contact me (or another web designer) to make your changes.
I want to sell products and take real time card payments. Is this possible?
Yes! I can build you an ecommerce store that gives you the facility to add / remove / update products, manage orders, view order history and manage your customers. My payment gateway of choice is Stripe (check them out here) although I can integrate any payment system that you prefer to use.
What is hosting and why do I need this?
Just as a high street shop needs a premises, so does your website or online application. A website needs to be available 24/7 365 days a year, so it needs to sit on a server that is constantly on and connected to the internet. It also needs to be powerful enough to ensure that your website experience is fast, and can cope with a high volume of users. My hosting of choice is up to task of serving the most demanding sites, is protected from malicious attacks with a firewall and for peace of mind we take nightly off-site backups. My insurance also covers us for the unlikely event of a cyber-attack.
Do I own my website when it's finished?
Yes. When finished the website is licensed to you to use perpetually. You are not permitted to resell your website as a product unless specifically agreed in the contract.
Can you update my website for me when it's finished?
Yes. I understand that you are busy running your business and sometimes it's difficult to find the time to keep your website up to date. I offer a number of ongoing support options such as Pay as you go or monthly retainers.
Can you guarantee me top spot on Google?
Unfortunately, no. It's impossible to guarantee a specific spot in the search engines. Rankings tend to be based on a number of factors time and effort that is put into the optimisation of your site. What I can guarantee is my best ongoing efforts to drive real visitors to your website.